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Responsible Gambling Policy

At HighSpin we take safer gambling seriously. We want players to enjoy controlled play and make informed choices, so we provide clear tools and guidance to help you manage your activity and protect your wellbeing. If you ever need time out or additional support, we are here to help.

Player protection principles

We design our service around clear, practical safeguards. We encourage responsible play, fair treatment and easy access to controls that limit spending and playtime. Our aim is to make it straightforward for you to set boundaries and to intervene where there are signs of harm.

Activity-control tools

On High Spin you can access a suite of in-account controls to manage your play. These tools are available from your account settings under Responsible Gambling and are easy to change when you need to update them.

Deposit limits

You can set daily, weekly and monthly deposit limits to control how much you add to your account. Limits are applied immediately once confirmed and can be reduced at any time. Increasing limits may be subject to a cooling-off period.

Loss limits

Loss limits let you cap how much you can lose over a chosen period. Use loss limits to keep your overall play within your budget and to reduce the risk of chasing losses.

Time limits and session controls

Session controls help you manage how long you play. You can set session reminders, automatic log-outs or short account breaks. These options are designed to encourage regular pauses and give you control over your play patterns.

Self-exclusion and account breaks

We offer short-term breaks and longer self-exclusion options. Self-exclusion will prevent access to your account for the chosen period and will be respected across the site. If you need assistance with a self-exclusion request, contact our support team and we will process it promptly.

Recognising signs of problematic behaviour

Look out for warning signs such as spending more than intended, trading other priorities for play, borrowing to gamble, or feeling unable to stop. If you notice these signs in yourself or someone close to you, it is important to act early.

Practical tips for staying in control

Set realistic limits before you start, use deposit and loss caps, take regular breaks, avoid playing when stressed or tired, and keep gambling funds separate from everyday money. Share access restrictions with a trusted friend or family member if helpful.

Professional help and support organisations

If you need further help, contact recognised support services such as GamCare, Gambling Therapy or Gamblers Anonymous. For UK users, consider registering with national self-exclusion services where available. If you would like assistance from our team, please reach out via your account support options and we will guide you to appropriate resources.