This Privacy Policy explains how we collect, use and protect your personal information when you create an account, play or otherwise interact with HighSpin. We are committed to safeguarding your privacy and handling your data transparently. Please read the sections below to understand what we collect, why we collect it and how you can manage your information.
We collect information you provide when registering or contacting us, including your name, date of birth, email address, postal address and proof of identity where required for verification. Account credentials and contact details are used to create and maintain your account.
Technical information is collected when you use our site or progressive web app. This includes IP addresses, device type, browser and operating system, cookies and similar tracking identifiers, and log data about your sessions and activity. This helps us keep the service secure and working correctly.
When you make deposits, bets or withdrawals we record transaction details such as payment method, transaction amount and timestamps. We may also store activity relating to gameplay, bets placed and bonus use for compliance and fraud prevention.
We use personal and technical data to operate your account, process deposits and withdrawals, verify identity and prevent fraud, provide customer support, comply with legal and regulatory obligations, and improve our services. Transactional and activity data help us detect abuse and resolve disputes. We may also use aggregated, anonymised data for analytics and service development.
We implement appropriate security measures to protect personal data, including encryption of data in transit, access controls and regular security reviews. Access to personal information is restricted to authorised staff and third-party providers that need the data to perform services on our behalf. No system is completely immune to risk, but we take commercially reasonable steps to protect your information.
We use cookies and similar technologies to remember preferences, maintain sessions and collect analytics. Some cookies are essential for site functionality, while others help us understand usage patterns and personalise content. You can manage cookie preferences through your browser or in settings where provided.
You have rights in relation to your personal information, including the right to request access, correction or deletion of your data where applicable. You may also object to or restrict certain processing and request a copy of personal data we hold about you. We will respond to legitimate requests in line with applicable data-protection laws.
To access, correct or request deletion of your data, contact us at [email protected]. We may need to verify your identity before fulfilling requests. In some cases we may retain certain information where required for legal or compliance reasons or to resolve disputes.
We share personal data with service providers who support our operations, such as payment processors, identity verification services and customer support platforms. We may also disclose information to comply with legal obligations or to protect our rights. Some providers may operate outside the UK and your data may be transferred to their jurisdictions in accordance with applicable law.
We may update this policy from time to time to reflect changes to our practices. When we make material changes we will publish the updated policy on our site and, where appropriate, notify account holders. If you continue to use the High Spin service after updates, you accept the revised terms.
